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No computer consulting business can afford to be sitting at a client site, running up a big bill, staring at a blue-screen-of-death, facing an angry mob of irate users and sitting on hold for two hours with tech support.

Bank Of America Investment This scenario is your absolute worst nightmare in running a computer consulting business and can be the kiss of death to your client relationship.

Potential Client Size In starting your computer consulting business you will want to target potential clients that have 10 to 50 PC's. The prospect should be big enough that they need a real server, which most of the time could translate to 10 to 100 employees. A good prospect for your computer consulting business would be companies that have $1 million to $10 million in annual sales. This information will help you in your marketing efforts, especially if you decide to do some direct mailing down the road.

Investment Opportunity The Need for Good Vendor Technical Support

Vendor grants you a nonexclusive license to install this Software Product on one (1) computer within a business or entity.

Banc Of America Investment Good vendor technical support will preserve your credibility as a computer consulting business during times of crisis. No matter how experienced you are at PC hardware troubleshooting, calling on a specialist is a necessity.

The Whole World in the "Palm" of Your Hand In most cases, either your consulting firm or your clients' internal gurus get the first handheld device or PDA support request. Even when an employee purchased the handheld device on his or her own or received it as a gift, they will call on you for support. Inevitably, regardless of whether your small business clients purchase them for employees, handheld devices or PDAs sooner or later will make their way onto your computer support radar screen.

Banking Investment Understand What Is Offered

(c) Is the vendor reliable Does the vendor provide technical and customer support Is the vendor slow to answer

Investment Solution Strategic Rather than get an unpleasant surprise when you need help the most, get the lowdown on vendor technical support before you make the purchase recommendation. Although many top PC vendors have similar capabilities and services, ask about included technical support services, and preferably get a description of them in writing.

Roy Penfold Computer Services Website Blog Roy Penfold Computer Services providing computer help and support to small and medium businesses in and around Hastings, St Leonards, Battle and Bexhill, East Sussex. Roy has over 15 years of information technology experience across a wide variety of business fields which he can call upon (together with associates in related fields such as telecoms and web site design) to fully support and help grow your business.

Investment Banking Services Ask Questions

Bank Investment As a computer consulting business, you will want to ask questions to determine the reliability of PC vendor technical support. Find out if they are available by phone, if the technical support phone number is toll-free and if the support is free or not.

Alternative Investment Also, find out if there are different technical support phone numbers for different products.

Online Investment Services In operating your computer consulting business, you will also want to know if vendor technical support has 24/7 support in case you have a need for emergency support. Ask if online tech support resources are available as well.

Accompany Essential Investment Deal With a Specialist

Investment Company As a computer consulting business, you want direct, rapid access to a specialist who deals with nothing but that particular product all day. So test the technical support group's responsiveness at a time when your heart isn't racing in the heat of a client server-down emergency.

Investment Management Solution Also, PC Magazine (http://www.pcmag.com/) regularly evaluates PC vendors' technical support quality, so this is a good resource to look into.

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About The Author:

Investment Manual Solution Joshua Feinberg helps small business computer consulting firms get more steady, high-paying clients. Learn how you can too. Sign-up now for your free access to a one-hour audio training program on Small Business Computer Consulting Tips.

Investment Stock Joshua Feinberg, co-founder of Computer Consulting 101, shows computer consulting business owners get more steady, high-paying clients. Learn how you can too. Sign-up now for your free access to field-tested, PROVEN Computer Consulting 101 secrets.

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